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Рус Бел Eng De Cn Es
БиографияОсновные публикации
Основные публикации

 

Cтарший научный сотрудник НИЛ прикладного вероятностного анализа, кандидат физико-математических наук

Краткая биография:

  • Родилась в городе Минске 23 апреля 1985 году.
  • Окончила факультет прикладной математики и информатики БГУ в 2007 году.
  • В 2010 защитила кандидатскую диссертацию "Тандемные системы обслуживания с коррелированными потоками" по специальности теории вероятностей и математическая статистика.

Область интересов:

  • Тандемные системы и немарковские системы массового обслуживания.

Контакты

Телефон: +375-17-209 54 86

Персональная страница на сайте ФПМИ

  1. O Dudina, S Dudin, Queueing System MAP/M/N/N+ K Operating in Random Environment as a Model of Call Center, Modern Probabilistic Methods for Analysis of Telecommunication Networks, 83-92, 2013.
  2. S Dudin, C Kim, O Dudina, MMAP|M|N queueing system with impatient heterogeneous customers as a model of a contact center, Computers and Operations Research, 40 (7), 1790-1803, 2013.
  3. C Kim, A Dudin, S Dudin, O Dudina, Tandem queueing system with impatient customers as a model of call center with interactive voice response, Performance Evaluation, In Press, 2013.
  4. SA Dudin, OS Dudina, Help desk center operating model as a two-phase queueing system, Problems of Information Transmission, 49 (1), 58-72, 2013.
  5. C Kim, S Dudin, O Taramin, J Baek, Queueing system MAP| PH| N| N+ R with impatient heterogeneous customers as a model of call center, Applied Mathematical Modelling , 37 ( 3), 958-976, 2013.
  6. S Dudin, O Dudina, A Tandem Queueing System with Batch Session Arrivals, Modern Probabilistic Methods for Analysis of Telecommunication Networks, 59-68, 2013.
  7. A Dudin, S Dudin, O Dudina, Tandem queueing system MAP| M| N| K-N→●| M| R|∞ with impatient customers as a model of remote technical support, Future Internet Communications (BCFIC), 2012 2nd Baltic Congress on, 134-139, 2012.
  8. C Kim, O Dudina, A Dudin, S Dudin, Queueing system MAP/M/N as a model of call center with call-back option, Analytical and Stochastic Modeling Techniques and Applications, 1-15, 2012.
  9. Chesoong Kim, Alexander Dudin, Valentina Klimenok, and Olga Taramin, A Tandem Queue with Group Occupation of Servers at the Second Station, Mathematical Problems in Engineering, 2012, 1-26, 2012
  10. SA Dudin, OS Dudina, Call center operation model as a MAP/PH/N/R− N system with impatient customers, Problems of Information Transmission, 47 (4), 364-377 , 2011.
  11. VI Klimenok, OS Taramin, A two-phase GI/PH/1→·/PH/1/0 system with losses, Automation and Remote Control, 72 (5), 1004-1016, 2011
  12. CS Kim, V Klimenok, O Taramin, A tandem retrial queueing system with two Markovian flows and reservation of channels, Computers & Operations Research, 37 (7), 1238-1246, 2010.
  13. AN Dudin, CS Kim, VI Klimenok, OS Taramin, A dual tandem queueing system with a finite intermediate buffer and cross traffic, Proceedings of the 5th International Conference on Queueing Theory and Network Applications, 102-109, 2010.
  14. VI Klimenok, OS Taramin, Tandem service system with batch Markov flow and repeated calls, Automation and Remote Control, 71 (1), 1-13, 2010
  15. OS Taramin, VI Klimenok, Two-phase queuing system with a threshold strategy of retrial calls, Automatic Control and Computer Sciences, 43 (6), 285-294, 2009
  16. O Taramin, A tandem queue with two Markovian inputs and retrial customers, Computer Modelling and New Technologies, 13 (2), 38-47, 2009
  17. VI Klimenok, OS Taramin, A tandem queueing system with losses and blocking, Appl. Comput. Math., 6 (2), 295-311 1, 2007
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